Receive and Manage quote requests/ orders

Modified on Wed, Feb 12 at 7:31 AM

After customers submit their quote requests/ orders, they will be sent to your email address(*) and listed under the “Orders” section in your admin portal.


Here’s a quick guide on how to check and manage the requests you receive from customers.



Order Overview


  1. In your admin dashboard, navigate to “My Store” > “Orders”

  2. All orders/ requests are listed here



Quick Preview

  • Click on the “Eye” icon to have a quick preview of the order.



View order details


After clicking on an order, you will see the following information:

  • Order number
  • Order date and time
  • Order status
  • Customer details
  • Billing details
  • Shipping details
  • Building details and URL to see the designed building.



Send order details/invoices to customers


  1. Navigate to “Requests action”
  2. Choose "Send details to customers w/ price" from the dropdown
  3. Click “Update” to complete the action


Update order status

  1. In the order you want to update, proceed to “Status” > Select the status you want to change for that order

  2. Hit “Update


Reach out to us at [email protected] should you have any additional questions or need further support! We are here to assist you.


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