Receive and Manage quote requests/ orders

After customers submit their quote requests/ orders, they will be sent to your email address(*) and listed under the “Orders” section in your admin portal.

Here’s a quick guide on how to check and manage the requests you receive from customers.

• Order Overview
• Quick Preview
• View order details
• Send order details/invoices to customers
• Update order status

Order Overview

1. In your admin dashboard, navigate to “My Store” > “Orders”

2. All orders/ requests are listed here

Quick Preview

• Click on the “Eye” icon to have a quick preview of the order.
  
  
  

View order details

After clicking on an order, you will see the following information:

• Order number
• Order date and time
• Order status
• Customer details
• Billing details
• Shipping details
• Building details and URL to see the designed building.

Send order details/invoices to customers

1. Navigate to “Order actions”
2. Choose “Email Invoice/Order details to customer” from the dropdown
3. Click “Update” to complete the action
   

Update order status

1. In the order you want to update, proceed to “Status” > Select the status you want to change for that order

2. Hit “Update”
   
   

Reach out to us at [email protected] should you have any additional questions or need further support! We are here to assist you.