Receive and Manage orders

IN THIS ARTICLE

• View Order list
• Preview Orders
• View and Edit an Order
  • Edit order details:
  • Edit shipping and billing

View Order list

Go to “WooCommerce → Orders”

Each row displays a received order with extra details, including:

• Order number

• Customer name

• Date of purchase

• Order status

• Billing address

• Shipping address

• Purchase total

• Actions

The number displayed to the right of the Orders text in WooCommerce menu is the processing orders in your store.

Preview Orders

• Order rows have a Preview “eye.”

• Click on that Preview mode to see general info on the order.
  
  

View and Edit an Order

Edit order details:

• To change the date and time, use the dropdown date selector and the quantity selectors for the time.

• To change the status, choose the right status in the dropdown.

• To change the customer, select the current customer and search for the new customer.

Edit shipping and billing

• Click on the “Pencil” icon
• Under “Billing”, the following info can be adjusted:
  • Billing address — this can also be loaded from the customer’s profile by selecting “Load billing address”
  • Email
  • Phone number
  • Payment method and details
• Under “Shipping”, the following info can be changed:
  • Shipping address — this can also be loaded from the customer’s profile or copied from the billing address
  • Customer provided note

Should you require additional support, please contact us at [email protected].